Front End Worker
Location: Catanzaro’s
Job Description and Qualifications
We are looking for an efficient, courteous front end worker who possesses excellent customer service skills. The front end person will scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace. Maintain inventory by stocking shelves. You may also be required to place orders for merchandise.
To succeed as a front end worker, you should have a strong work ethic and high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.
Cashier Responsibilities:
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Operating scanners, scales, cash registers, and other electronics.
Accepting payments, ensuring all prices and quantities are accurate.
Bagging or wrapping purchases to ensure safe transport.
Following all store procedures regarding coupons and gift cards.
Maintaining a clean workspace.
Cashier Requirements:
Customer service or cashier experience preferred, but not required.
Ability to handle transactions accurately and responsibly.
High level of energy with strong customer service skills.
Basic math and computer skills.
Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
Attention to detail.
Helpful, courteous approach to resolving complaints.